Privacy Policy

Effective Date: May 1, 2025

At VoltFix Installation, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website and the services we provide for EV charger installation in Plant City, Florida. By using our site or services, you agree to the practices described here.

Information We Collect

When you contact us or request a quote, we collect the details you share with us. This includes your name, phone number, email address, and the address where you need EV charger installation. We also collect information about your property and your vehicle to plan the work.

We collect payment information when you pay for our services. We do not store full credit card numbers on our servers; payments are processed securely by our payment provider.

When you browse our website, we automatically collect some technical information. This includes your IP address, browser type, device type, and the pages you visit. We use this to improve our site and your experience.

How We Use Information

We use your information to respond to your inquiries, schedule appointments, and provide accurate quotes for EV charger installation. We also use it to complete the work, process payments, and follow up on service.

We may send you updates about your appointment or promotional offers if you opt in. You can opt out of marketing messages at any time.

We use technical data to analyze website traffic, fix issues, and make our site easier to use. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. If you disable cookies, some parts of our website may not work as well. We do not use cookies to collect sensitive personal information.

Analytics and Third-Party Tools

We use third-party analytics tools, like Google Analytics, to understand how visitors interact with our website. These tools collect anonymous data such as page views, time on site, and referral sources.

These third parties may use cookies and other tracking technologies. Their use of your information is governed by their own privacy policies. We do not control these third-party tools, but we choose providers that respect user privacy.

Data Sharing and Disclosure

We share your information only as needed to run our business and serve you. This includes sharing with payment processors, scheduling software, and other service providers who help us operate.

We may disclose information if required by law, such as in response to a subpoena or to protect our rights, property, or safety. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

We keep your personal information for as long as needed to fulfill the purposes described in this policy. This includes maintaining records for tax, legal, and business purposes.

When we no longer need your information, we securely delete or anonymize it. If you request deletion, we will honor your request unless we are required by law to keep certain records.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. We use secure servers, encryption, and access controls to safeguard your data.

While we work hard to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we continually review and update our security practices.

User Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing. To exercise these rights, contact us using the details below.

If you are a California resident, you may have additional rights under the CCPA. We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date. We encourage you to review this policy periodically.

Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Us About Privacy